Privacy Policy
Introduction
Welcome to the Access Control Academy Ltd. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”), or our online website (“Website”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
1.1. Personal Information
We may collect the following types of personal information:
Registration Information: When you register or create an account on our App or Website, we may collect your name, email address, phone number, username, and password.
Profile Information: You may provide additional information, such as a profile picture, biography, and other details to enhance your profile.
Payment Information: If you make purchases within the App or Website, we collect your payment information (e.g., credit card details, billing address) necessary to process the transaction.
Communication Information: Information you provide when you contact us or participate in group chats, community discussions, or coaching sessions.
1.2. Non-Personal Information
We may also collect non-personal information automatically when you use the App or Website:
Usage Data: We collect information on how you interact with the App or Website, such as pages visited, features used, and time spent on the App or Website.
Device Information: We collect information about the device you use to access the App or Website, including the hardware model, operating system, and device identifiers.
Location Data: We may collect information about your location if you enable location services on your device.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
To Provide Services: To operate, maintain, and improve our App or Website, including delivering courses, managing communities, and facilitating group chats and video coaching.
To Process Transactions: To process your in-app or Website purchases and subscriptions.
To Communicate with You: To send you notifications, updates, and support-related messages, and to respond to your inquiries.
To Personalise Your Experience: To tailor the content and features of the App or Website to your preferences and enhance your experience.
To Ensure Security: To protect the integrity and security of our App or Website, including detecting and preventing fraud and other malicious activities.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, hosting, and customer support.
With Other Users: Information such as your username, profile picture, and activities within the App or Website may be visible to other users, especially within community discussions and group chats.
For Legal Reasons: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Your Rights and Choices
4.1. Access and Update Information
You can access and update your account information at any time through the App or Website settings.
4.2. Opt-Out of Communications
You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by adjusting your notification settings within the App or Website.
4.3. Deactivate Account
You may request the deactivation of your account by contacting our support team. Upon deactivation, your personal information will be deleted or anonymized, subject to any legal obligations we may have to retain certain data.
4.4. Data Portability
Where applicable, you have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
4.5. Data Deletion
You may request the deletion of your personal data by contacting us at [email protected]. We will take reasonable steps to delete your data, unless we are required to retain it for legal, regulatory, or security purposes.
5. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect, and we cannot guarantee absolute security.
6. Children's Privacy
Our App or Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on the App, Website or through other means. Your continued use of the App or Website after the changes take effect constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: [email protected]
By using our App or Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the App or Website.
Last Updated: 29th August 2024
